What Do Patients Expect from Their Doctor?: A Study on What Patients Feel Their Doctor Can Do to Improve the Doctor-patient Relationship

doctor- patient relationship;communication;patient-needs;School of Health Professions and Studies: Health Education

Dieterle, JasonFlint ;

University of Michigan

关键词: doctor- patient relationship;    communication;    patient-needs;    School of Health Professions and Studies: Health Education;   

Others  :  https://deepblue.lib.umich.edu/bitstream/handle/2027.42/118019/Dieterle.pdf?sequence=1&isAllowed=y

瑞士|英语

来源: The Illinois Digital Environment for Access to Learning and Scholarship

【 摘 要 】

The purpose of this study was to identify factors that patients thought doctors could do improve patient satisfaction in the doctor-patient relationship. A sample population that varied in age, race, and gender was asked their thoughts on what they expect from their doctor, and what their doctor can do to improve the doctor-patient relationship. Ten topics were discussed in an open-ended interview with each subject. The textual analysis focused on identifying those factors which patients thought were the most important in a satisfying doctor-patient relationship. The study found areas where the interview subjects supported previous research, and areas where they contradicted previous research. The study supported previous research in the areas of patient;;s need for information, communication issues, time spent with patients, and the need for patient follow-up. The study contradicted previous research in the area of patient;;s desire to make medical decisions.