INTERPERSONAL RELATIONSHIP BETWEEN USERS AND HEALTH PROFESSIONALS IN PSYCHOSOCIAL CARE

Cogitare Enfermagem

关键词: Interpersonal relations;    Patients;    Health Personnel;    Mental Health Services;    Nursing;   

DOI  :  http://dx.doi.org/10.5380/ce.v21i3.46528

来源: DOAJ

【 摘 要 】

The objective in this study was to identify how the interpersonal relationship is established between users andhealthprofessionalsfromtheperspectiveoftheusersofaPsychosocialCareCentertypeIIinMaceió,Alagoas. Qualitativeandexploratoryresearch,undertakenbetween2010and2012.Datawerecollectedfromeightusers. Triangulationwasusedthroughin-depthsemi-structuredinterviews,non-participantobservationandafielddiary. Minayo’s qualitative analysis was applied to the data. Three categories emerged: 1. Sensitive looking; 2. Establishing the bond; 3. Skills of professionals working at the mental health service. The following results were identified: relationship is fundamental for psychosocial care; it is important for the professional to adopt a humane look towards the user; the bond mitigates suffering; listening and attention skills are decisive to establish trust. The need is observed to discuss the theme interpersonal relationship with the professionals from the service, with a view to enabling them to create and strengthen the bond in comprehensive mental health care

【 授权许可】

Unknown