Organizational learning in the information units: from focus group to community of practice

Perspectivas em Ciência da Informação

Costa, Suzana Queiroga da¹  Santos, Edilene Toscano Galdino dos¹  Silva, Alzira Karla Araújo da¹  Rodrigues, Marcos Paulo Farias¹  Duarte, Emeide Nóbrega¹  UFMG¹  Lima, Izabel França de¹ 

关键词: Organizational learning;    Focal group;    Information units;    Community of practice.;   

DOI  :  10.1590/S1413-99362008000300006

学科分类：农业科学（综合）

来源: Universidade Federal de Minas Gerais * Escola de Biblioteconomia

【 摘 要 】

This work shows the results of mapping of some practices applied for the promotion of organizational learning. It registers the possibility of originating the process of learning from one's own experiences as well as from others' when the focus group technique is adopted to facilitate the formation of "communities of practice". It is characterized as a multiple case study in information units, based on interviews and observation of librarians. It was concluded that shared experiences can build collective learning knowledge and identity.

【 授权许可】

Unknown