A Study on Problems of Public Service Reforms in Human Resource Development in Tanzania

reform;development;training;perception;350

행정대학원 행정학과(행정학전공) ;

University:서울대학교 대학원

关键词: reform;    development;    training;    perception;    350;   

Others  :  http://s-space.snu.ac.kr/bitstream/10371/130316/1/000000012468.pdf

美国|英语

来源: Seoul National University Open Repository

【 摘 要 】

ABSTRACTThis research aimed at investigating the Problems of Public Service Reforms Program in human resources development in Tanzania, taking the case of Dodoma Municipal staff as a case study. The specific objectives of this study were to assess the modus operandi of the system, perceptions of staff on Public Service Reform Program, Staff Training and challenges facing the Public Service Reform Program in the public sector.In order to study problem, triangulation of research design was made. In which both the case study and cross sectional design were used. The study used a sample of 104 respondents whom were staff that were sampled randomly. The data collection was done through survey and interviews where questionnaires were used. The pilot study was carried out before embarking on a comprehensive data collection. The data analysis was made through the use of SPSS.Based on the study it was found first the Public Service Reform Program has been operating in a rush way and its impacts have been questionable due to political pressure and low response from staff..On the other hand the reforms have been faced with a number of challenges including high operational costs, lack of loyalty for the new staff and high turnover for the new staff. It was therefore recommended that the government devise the recruitment policy to be able to improve service delivery and minimize costs. In addition, the government should empower the district to carry out the recruitment process according to the goals of the Development by Devolution (D by D) policy.