Electronic Monitoring Relevance and Justification:Implications for Procedural Justice and Satisfaction

electronic monitoring;procedural justice;job satisfaction

Watson, Aaron Michael ; Dr. Bart Craig, Committee Member,Dr. Joan Michael, Committee Co-Chair,Dr. Lori Foster Thompson, Committee Co-Chair,Watson, Aaron Michael ; Dr. Bart Craig ; Committee Member ; Dr. Joan Michael ; Committee Co-Chair ; Dr. Lori Foster Thompson ; Committee Co-Chair

University:North Carolina State University

关键词: electronic monitoring;    procedural justice;    job satisfaction;   

Others  :  https://repository.lib.ncsu.edu/bitstream/handle/1840.16/1547/etd.pdf?sequence=1&isAllowed=y

美国|英语

来源: null

【 摘 要 】

The current study investigated whether reactions to electronic monitoring and task satisfaction are a function of the task-relatedness of monitoring practices and the presence of justification for monitoring.A sample of 176 undergraduate participants completed a computer-based task correcting electronic retail order forms.Participants were randomly assigned to one of five conditions: task-specfic monitoring with justification, task-specific monitoring without justification, off-task inclusive monitoring with justification, off-task inclusive monitoring without justification, or no monitoring.Task-specific monitoring involved electronic tracking of computer activities directly related to task performance, whereas off-task inclusive monitoring supposedly tracked nontask-related computer activities.Justification entailed providing a rationale or explanation for why monitoring was being implemented. The following dependent variables were assessed: perceived relevance of monitoring, perceived rationale for monitoring, invasion of privacy, procedural justice, and task satisfaction.Results indicated task-relatedness of monitoring and justification had an effect such that monitoring task-specific behaviors and providing a clear justification for monitoring resulted in relatively favorable attitudinal outcomes.Implications and recommendations for practice are discussed.