This case study explores theestablishment and changing role of Pustekkom, the Centre forInformation and Communication Technology (ICT) forEducation, which is part of the Ministry of Education andCulture in Indonesia. Originally established a contentdevelopment house, with a focus on audio and radio and videoor film or television content, Pustekkom is currentlygrappling with a requirement to change its role, given a newmandate that it has been given to plan and provide ICTinfrastructure, services, professional development, andresources to schools. Thus, this case study explores thechallenges facing Pustekkom, as well as how it is respondingto a common challenge facing education systems around theworld: how do well established systems and organizationsthat have operated on a relatively stable set of assumptionsfor many years cope with the institutional transformationthat is being forced on them as growing ICT penetrationwithin societies challenges traditional ways of operatingand disrupts entrenched power structures in education? Thisexploration of a national ICT in education agency with atransforming mandate yields some key lessons of potentialrelevance globally.