LOYALITAS PEGAWAI DITINJAU DARI KECERDASAN EMOSIONAL, KOMITMEN, SELF EFFICACY, DAN KOMPETENSI (STUDI KASUS PADA KPPBC TMP B SURAKARTA)

Business Management Analysis Journal

关键词: employee loyalty;    emotional intelligence;    commitment;    self efficacy,;    competence;   

DOI  :  10.24176/bmaj.v1000i1.4425

来源: DOAJ

【 摘 要 】

The purpose of this study was to determine the influence emotional intelligence, commitment, self efficacy, and competence towards employee loyalty at KPPBC TMP B Surakarta. This research is a quantitative research. The study population consisted of 101 employees at KPPBC TMP B Surakarta, but only 65 samples were taken. The data was collected by using a questionnaire. In this study, the data was analyzed using the classic assumption test, multiple linear regression analysis, t test, F test, and the coefficient of determination test. The results showed the F test (simultaneous) showed emotional intelligence, commitment, self efficacy, and competency simultaneously had a significant effect on employee loyalty. The results of the t test (partial) showed emotional intelligence had a negative and significant effect on employee loyalty in KPPBC TMP B Surakarta. Meanwhile commitment, self efficacy, and competence have positive effect on employee loyalty in KPPBC TMP B Surakarta individually (partially).

【 授权许可】

Unknown