The Determinants of Business Analytics Adoption: Does One-Size Fit All?

İşletme Araştırmaları Dergisi

Nazlı Bayram¹  Melek Akın Ateş² 

[1] Central Bank of the Republic of Turkey, Ankara, Turkey;Sabanci University, Sabanci Business School, Istanbul, Turkey;

关键词: Business analytics;    Contingency theory;    IS adoption;   

DOI  :  

来源: DOAJ

【 摘 要 】

Purpose – This paper aims to improve the understanding about business analytics (BA) adoption by utilizing a contingency perspective examining the interplay between individual-, system-, and organizational-level determinants through the combined theoretical lenses of technology acceptance model (TAM) and IS quality model. Design/methodology/approach – Data was collected by means of a survey conducted among BA tools users working in a variety of industries in Turkey and 91 responses were obtained. The moderating effect of an organizational level contingency – analytical decision-making culture (ADMC) – on the relationships between individual- and system-level factors was tested via the partial least squares (PLS) method. Findings – The results provide strong support for the moderating effect of an organizational-level contingency – analytical decision-making culture (ADMC). More specifically, we find that in low ADMC environments, information quality improves perceived usefulness whereas performance quality and interaction quality improve perceived ease-of-use. Surprisingly, in high ADMC environments information quality does not have an effect on perceived usefulness or perceived ease-of-use, whereas performance quality improves perceived usefulness and interaction quality improves both perceived usefulness and perceived ease-of-use. Discussion – This study is one of the few to examine the increasingly popular BA adoption issue in a developing country context. The findings illustrate to both managers and BA system providers that under different organizational cultures, users’ needs and perceptions vary; therefore different BA system quality characteristics should be emphasized for successful implementation.

【 授权许可】

Unknown