The establishment of bonds between professional and patient in TB treatment: the performance of primary health care services in a city in the interior of São Paulo

Revista Latino-Americana de Enfermagem

Maria Amélia Zanon Ponce¹  Silvia Helena Figueiredo Vendramini²  Marilene Rocha Dos Santos²  Maria De Lourdes Sperli Geraldes Santos²  Lúcia Marina Scatena²  Tereza Cristina Scatena Villa¹ 

[1] ,Universidade de São Paulo Escola de Enfermagem de Ribeirão PretoSP ,Brazil

关键词: Tuberculosis;    Professional-Patient Relations;    User Embracement;    Health Services Evaluation;    Tuberculose;    Relações Profissional-Paciente;    Acolhimento;    Avaliação de Serviços de Saúde;    Tuberculosis;    Relaciones Profesional-Paciente;    Acogimiento;    Evaluación de Servicios de Salud;   

DOI  :  10.1590/S0104-11692011000500021

来源: SciELO

【 摘 要 】

This study evaluated the performance of health care services implementing TB control actions in relation to the establishment of bonds between health professionals and patients in São José do Rio Preto, SP, Brazil from the perspective of patients, health professionals, and managers. A total of 108 patients, 37 health professionals and 15 managers were interviewed through a questionnaire containing 10 indicators of bond-establishment based on the instruments of the Primary Care Assessment Tool, adapted to evaluate tuberculosis control in Brazil. The three groups of actors considered the establishment of bonds satisfactory, though opinions of patients and managers differed in almost all indicators. This fact indicates that the view of managers is still predominantly focused on bureaucratic and administrative aspects, which shows the need for managers to integrate more management and care actions.

【 授权许可】

CC BY   
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