Australasian Journal of Information Systems | |
Promises and Pitfalls of Using Social Media in Public E-procurement: an Appraisal | |
Charmine Härtel1  George Cairns3  Shams Rahman3  Wahed Waheduzzaman2  Mahbubur Rahim3  Sharif As-Saber3  | |
[1] University of Queensland;Swinburne University of Technology;RMIT University | |
关键词: E-procurement; social media; public sector; potentials; challenges; | |
DOI : 10.3127/ajis.v18i3.1097 | |
学科分类:计算机科学(综合) | |
来源: University of Canberra * Faculty of Information Sciences and Engineering | |
【 摘 要 】
Social Media (SM), in recent years, is emerging as a common platform for low cost information exchange, and has attracted a critical mass of users both at corporate and retail levels. Theoretically, SM can thus be used as a tool to strengthen e-procurement in the public sector. Towards this end, we have prepared a conceptual model drawing on literature reviews and some examples while identifying a set of expected benefits and challenges within four stages of e-procurement. Using the framework, a case study has been conducted involving Australian public procurement initiatives and 15 federal government senior officials engaged in e-procurement. They have been interviewed to shed light on the possibilities and challenges of using SM in the public e-procurement context. The findings of the study suggest a limited scope for SM usage in the Australian public sector e-procurement process. The implications of the findings are discussed and some recommendations offered.
【 授权许可】
Unknown
【 预 览 】
Files | Size | Format | View |
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RO201912020431061ZK.pdf | 312KB | download |