QWL: A Case Study in the Public Sector

quality of work life;public sector;Public Administration

Thomas, Anna SueFlint ;

University of Michigan

关键词: quality of work life;    public sector;    Public Administration;   

Others  :  https://deepblue.lib.umich.edu/bitstream/handle/2027.42/143394/Thomas.pdf?sequence=1&isAllowed=y

瑞士|英语

来源: The Illinois Digital Environment for Access to Learning and Scholarship

【 摘 要 】

The purpose of this research was to look at the public sector and Quality of Worklife (QWL) programs. In addition the research was to provide a comparison of public sector versus private sector regarding implementation of QWL. An interviewing technique was used to gather data from the public sector in regard to QWL and the employee;;s perception of their agency;;s involvement with QWL. The expectations were that an informal QWL program would exist and this was found to be true. Also differences in perception of QWL and its key elements were expected to be found between managers and workers and this also was found to be true. The literature search showed several reasons for the reduced implementation of QWL programs in the public sector as opposed to the recent proliferation of QWL programs in the private sector. These reasons were reviewed and discussed in this research.