期刊论文详细信息
Revista de Psicologia del Trabajo y de las Organizaciones
Analysis of professional competencies in the Spanish public administration management
Moreno, Juan Jos Montao1  Martnez, Pedro ngel Lpez2  Brage, Llus Ballester3 
[1] Spain;City Council of Palma de Mallorca,University of the Balearic Islands,
关键词: Competencies;    Performance;    Assessment;    Management;    Public administration;   
DOI  :  10.1016/j.rpto.2014.06.001
学科分类:心理学(综合)
来源: Colegio Oficial de Psicologos
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【 摘 要 】

Times of economic and political crisis and vertiginous changes in the European and international stage mean that the commitment of the Spanish Public Administration (SPA) to citizen-customer satisfaction faces numerous complex challenges on a dail

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