Rates and Predictors of Professional Interpreting Provision for Patients With Limited English Proficiency in the Emergency Department and Inpatient Ward:

INQUIRY: The Journal of Health Care Organization, Provision, and Financing

Jennifer Ryan¹ 

关键词: adult;    humans;    sign language;    language;    inpatients;    retrospective studies;    communication;    referral;    consultation;    communication barriers;    translating;   

DOI  :  10.1177/0046958017739981

学科分类：医学（综合）

来源: Sage Journals

【 摘 要 】

The provision of professional interpreting services in the hospital setting decreases communication errors of clinical significance and improves clinical outcomes. A retrospective audit was conducted at a tertiary referral adult hospital in Brisbane, Australia. Of 20 563 admissions of patients presenting to the hospital emergency department (ED) and admitted to a ward during 2013-2014, 582 (2.8%) were identified as requiring interpreting services. In all, 19.8% of admissions were provided professional interpreting services in the ED, and 26.1% were provided on the ward. Patients were more likely to receive interpreting services in the ED if they were younger, spoke an Asian language, or used sign language. On the wards, using sign language was associated with 3 times odds of being provided an interpreter compared with other languages spoken. Characteristics of patients including their age and type of language spoken influence the clinician’s decision to engage a professional interpreter in both the ED and inpatient ward.

【 授权许可】

CC BY-NC