Event-driven simulation of the state institution activity for the service provision based on business processes

International Conference on Information Technologies in Business and Industry 2016

计算机科学;经济学;工业技术

Kataev, M.Yu.^1,2 ; Loseva, N.V.^3 ; Mitsel, A.A.^1,2 ; Bulysheva, L.A.^4 ; Kozlov, S.V.^1,2

Tomsk Polytechnic University, 30, Lenina Ave., Tomsk

634050, Russia^1

Tomsk State University of Control Systems and Radioelectronics, Russia. Automated Control Systems, 40, Lenins Ave., Tomsk

630050, Russia^2

Social Insurance Fund, 61, Belinsky Str., Tomsk

634034, Russia^3

Old Dominion University, 5115 Hampton Boulevard, Norfolk

VA

23529, United States^4

关键词: Business Process;    Event-driven simulations;    Management tasks;    Mathematical apparatus;    Measurable parameters;    Service provisions;    Social insurance funds;   

Others  :  https://iopscience.iop.org/article/10.1088/1742-6596/803/1/012065/pdf
DOI  :  10.1088/1742-6596/803/1/012065

来源: IOP

【 摘 要 】

The paper presents an approach, based on business processes, assessment and control of the state of the state institution, the social insurance Fund. The paper describes the application of business processes, such as items with clear measurable parameters that need to be determined, controlled and changed for management. The example of one of the business processes of the state institutions, which shows the ability to solve management tasks, is given. The authors of the paper demonstrate the possibility of applying the mathematical apparatus of imitative simulation for solving management tasks.