In 2012 Papua New Guinea undertook anational Service Delivery Assessment of rural water, ruralsanitation, urban water and urban sanitation services toidentify coverage and targets, how well services are beingdelivered and the financing shortfalls in these subsectors.Immediately following this assessment, stakeholders, througha national policy task force, have developed a draft of thecountry s first National Water, Sanitation and Hygiene(WASH) Policy. During the course of the assessment andpolicy development, peri-urban and informal settlements havebeen consistently identified as areas which areunderserviced and overlooked for water and sanitationservices. The need to provide affordable and appropriateservices in settlements, as well as improve health andliving conditions, was highlighted. Amongst stakeholders, itwas agreed that baseline information on WASH conditions insettlements was needed in order to develop strategies and torespond appropriately to needs of settlements in the future.Previous settlement research has focused on urbanization,housing ownership, land issues, employment, andanthropology, but WASH has not been researched specificallyor in depth. Therefore in 2014, the Water and SanitationProgram of the World Bank (WSP), together with keystakeholders, conducted research in informal settlements inthe capital Port Moresby and a representative provincialtown (Wewak) to understand the conditions, aspirations,barriers and opportunities to improve water, sanitation andhygiene for informal settlers.