All donors and investors use contractsto establish legal relationships with the partners theyfund. Typically, these contracts define the permitted use ofthe funds and include general suspension or terminationclauses. Unfortunately, many agreements do not includeproject-specific performance targets and do not definesanctions for failure to deliver minimum performance againstthose targets. This technical guide presents the rationalefor the use of performance based agreements (PBAs) andsuggests ways to incorporate performance based targets andincentives into existing loan and grant agreements. Thefocus of this guide is PBAs for retail financial serviceproviders, but some of the advice can be applied to othernonretail projects as well.