Does E-Government Improve Government Capacity? : Evidence from Tax Administration and Public Procurement

Kochanova, Anna ; Hasnain, Zahid ; Larson, Bradley

World Bank, Washington, DC

关键词: MOBILE APPLICATIONS;    PUBLIC OFFICIALS;    PUBLIC ADMINISTRATIONS;    SERVICES TO CITIZENS;    FINANCIAL MANAGEMENT;   

DOI  :  10.1596/1813-9450-7657
RP-ID  :  WPS7657

学科分类：社会科学、人文和艺术（综合）

来源: World Bank Open Knowledge Repository

【 摘 要 】

Using a cross-country data set one-government systems, this paper analyzes whether e-filingof taxes and e-procurement adoption improves the capacity ofgovernments to raise and spend resources through thelowering of tax compliance costs, improvement of publicprocurement competitiveness, and reduction of corruption.The paper finds that information and communicationstechnology can help improve government capacity, but theimpact of e-government varies by type of government activityand is stronger in more developed countries. Implementationof e-filing systems reduces tax compliance costs as measuredby the number of tax payments, time required to prepare andpay taxes, likelihood and frequency of firms being visitedby a tax official, perception of tax administration as anobstacle, and incidence of bribery. The effects ofe-procurement are weaker, with the number of firms securingor attempting to secure a government contract increasingwith e-procurement implementation only in countries withhigher levels of development and better qualityinstitutions. The paper finds no systematic relationshipbetween e-procurement and bureaucratic corruption.