Artificial Intelligence Innovation in Financial Services

Biallas, Margarete ; O'Neill, Felicity

International Finance Corporation, Washington, DC

关键词: FINANCIAL SERVICES;    FINANCIAL TECHNOLOGY;    ARTIFICIAL INTELLIGENCE;    FINANCIAL INCLUSION;    SUPPLY CHAIN;   

RP-ID  :  151335

学科分类：社会科学、人文和艺术（综合）

来源: World Bank Open Knowledge Repository

【 摘 要 】

Artificial intelligence technologies arepermeating financial services sectors around the world. Theapplication of these technologies in emerging markets allowsfinancial service providers to further automate theirbusiness processes and to leverage new and big data sourcesto overcome obstacles, including the high cost of servingrural and low-income customers and establishing customeridentity and creditworthiness, that prevent the delivery offinancial services to many consumers. Realizing financialinclusion benefits through the adoption of artificialintelligence relies on its responsible adoption by firms, oncompetitive market settings, and on continued investment inthe necessary infrastructure.