LibQual+ 2011 Survey: University of North Texas Libraries

Association of Research Libraries

Association of Research Libraries

关键词: assessment;    academic libraries;    library and information science;   

美国|英语

来源: UNT Digital Library

【 摘 要 】

This report contains information from the 2011 administration of the LibQUAL+™ protocol at University of North Texas Libraries. Based on the SERVQUAL model, the purpose of the LibQUAL+® survey is to provide libraries with an objective tool to measure library service quality based on the perceptions of students, faculty, and staff. Survey results provide a library with insight into its strengths as well as areas in need of improvement.