Flight Attendant Fatigue: A Quantitative Review of Flight Attendant Comments

Avers KB, Nei D, King JS, Thomas S, Roberts C,Banks JO, Nesthus TE

FAA Office of Aerospace Medicine - Civil Aerospace Medical Institute

关键词: Fatigue;    Flight Attendant;    Survey;    Duty Time;    Workload;    Scheduling;    Comments;   

RP-ID  :  DOT/FAA/AM-11/16

美国|英语

来源: Federal Aviation Administration

【 摘 要 】

Today'saviation industry is a 24/7 operation that produces a variety of challenges forcabin crew members including extended duty periods, highly variable schedules,frequent time zone changes, and increased passenger loads. The present contentanalysis study was conducted to provide a quantitative review of flightattendant comments provided on the congressionally mandated survey of flightattendant field operations that was conducted in 2008.