Stakeholder profile definition and salience measurement with fuzzy logic and visual analytics applied to corporate social responsibility case study

JOURNAL OF CLEANER PRODUCTION

卷:105

Article

Poplawska, Jolanta¹  Labib, Ashraf¹  Reed, Deborah M.¹  Ishizaka, Alessio¹ 

[1] Univ Portsmouth, Portsmouth Business Sch, Portsmouth PO1 3DE, Hants, England

关键词: Corporate social responsibility;    Fuzzy logic;    Stakeholder theory;    Stakeholder salience;   

DOI  :  10.1016/j.jclepro.2014.10.095

来源: Elsevier

【 摘 要 】

Several stakeholder categorisation frameworks have been proposed in the literature. Although the triple intersecting circles representation -of power, urgency and legitimacy - is the most used, it has the limitation of any categorisation technique: a stakeholder can only belong to a predefined category and there can be no indication of a personalised profile that had not been identified a priori. To solve these issues, we propose a new framework based on fuzzy logic and visual analytics, which is capable of precisely assessing stakeholders' importance by indicating the exact degree of membership to a particular interest group. As an illustrative case study, this framework has been applied to construct and visualise the profile of key extractive sector stakeholders and measure their salience in a corporate social responsibility context. Results indicate that management and community have the highest salience. (C) 2014 Elsevier Ltd. All rights reserved.

【 授权许可】

Free