How can the transition from office to telework be managed? The impact of tasks and workplace suitability on collaboration and work performance

Frontiers in Psychology

article

Tobias Müller¹  Florian Schuberth¹  Micha Bergsiek²  Jörg Henseler¹ 

[1] Faculty of Engineering Technology, Chair of Product-Market Relations, University of Twente;Fachhochschule der Wirtschaft, University of Applied Sciences;Nova Information Management School, Universidade Nova de Lisboa

关键词: COVID-19;    Partial least squares path modeling (PLS);    emergent variables;    formed concept;    Telework;    Composite modeling;    plsC;    PLS-PM;   

DOI  :  10.3389/fpsyg.2022.987530

学科分类：社会科学、人文和艺术（综合）

来源: Frontiers

【 摘 要 】

As COVID-19 has brought to surface the need for workplace digital transformation due to a rapid transition from office to remote work, employers must make telework suitable for original office workers who suddenly became permanent telecommuters. By using partial least squares path modeling, this article suggests the defining of telework tasks suitability and of telework workplace suitability by performing an empirical study with 691 employees who experienced a rapid transition from office work to remote work during the pandemic. Both telework tasks suitability and telework workplace suitability have a positive relationship with collaboration and work performance. Employers should especially focus on communication technology when making employees work from home to foster work performance and enable collaboration to prevent them from feeling isolated. This study is the first to define telework tasks suitability and workplace suitability to enable collaboration and to increase work performance of teleworkers after an enforced transition from office to telework.

【 授权许可】

CC BY