Improving IT Self-Efficacy, Experience and Training, and Technological Anxiety’s Impact on Remote Work Quality

Proceedings

article

Ibnu Darmawan¹  Assed Lussak² 

[1] Communication Department, Islamic University of Indonesia;Baldwin Boyle Group

关键词: communication;    self-efficacy;    remote work;    social persuasion;    physiological;    emotion;   

DOI  :  10.3390/proceedings2022082059

学科分类：社会科学、人文和艺术（综合）

来源: mdpi

【 摘 要 】

The COVID-19 pandemic that happened in 2020 has forced people worldwide to practice remote work with little or no prior experience, working for companies and organizations that are most likely unprepared for this change. The quality of remote work then becomes an ultimate question, whether people can adapt or not, and what determinants are influencing it. Earlier, a remote work self-efficacy model was developed to accommodate such situations. However, the development was meant to assess virtual companies that have reliable ICT and enough training for the employees. The research tries to dig deeper into its antecedents’ components amid unpreparedness. There were 46 respondents in the Jakarta, Central Java, and Yogyakarta provinces participating in the study conducted in May 2021, when increasing virus transmission reinforced companies to close their premises. The study illustrates how two-way conversations that generate social persuasion, physiological and emotional states, and self-efficacy affect remote job quality, which differs from previous research.

【 授权许可】

CC BY