EMPLOYEE SATISFACTION IN TOURISM BUSINESSES – AN EMPIRICAL ANALYSIS

Geo Journal of Tourism and Geosites

article

Persefoni POLYCHRONIDOU¹  Xanthippi CHAPSA² 

[1] International Hellenic University, Department of Economic Sciences;International Hellenic University, Department of Business Administration

关键词: tourism;    employee satisfaction;    empirical analysis;    Greece;   

DOI  :  10.30892/gtg.422spl07-878

学科分类：社会科学、人文和艺术（综合）

来源: Editura Universitatii din Oradea / University of Oradea Publishing House

【 摘 要 】

Tourism in one of the most important sectors in Greece and it has been a key element of the economic activity in the country. Before the pandemic of COVID-19 tourism represented almost 30% of GDP and 25% of employment in Greece. This research paper aims to study the employee satisfaction in tourism, an important part of human resource management. For the purposes of this study an empirical analysis is conducted to tourism employees of the prefecture of Halkidiki. The findings support that the employees are not satisfied with their salaries, they accept their evaluation but there are no rewards, they are satisfied in general with their employment and they believe that they will be employed for the next tourism season.

【 授权许可】

CC BY-NC-ND