THE ROLE OF ORGANIZATIONAL JUSTICE IN RELATIONSHIP BETWEEN LEADER AND MEMBER (LMX) IN THE SERVICE SECTOR

Geo Journal of Tourism and Geosites

article

Tatjana VANIĆ¹  Igor STAMENKOVIĆ²  Aleksandra VUJKO³  Tamara GAJIĆ³  Mirjana DELIĆ JOVIĆ⁶ 

[1] City administration for economy;University of Novi Sad, Faculty of Science;Novi Sad School of Business;South Ural State University, Institute of Sports;Faculty of Tourism and Hotel Management;University of Business Studies, Faculty of Tourism and Hotel Management

关键词: Organizational justice;    LMX;    Sector;    Service;   

DOI  :  10.30892/gtg.27415-434

学科分类：社会科学、人文和艺术（综合）

来源: Editura Universitatii din Oradea / University of Oradea Publishing House

【 摘 要 】

This research examines individual and organizational qualities in the relations of leaders and followers and their perception of the dimensions of organizational justice. Past results of various studies have shown that organizational justice has a positively influences LMX realities, but also that it is a predictor of the quality level of LMX. The analysis covered 200 respondents in the service sector in Serbia, and correlation and regression were used to achieve the research objectives. This study showed that from demographic characteristics, only certain age groups were different in the perception of distribution and procedural justice. The findings can be used to implement new techniques in an organizational context, i.e. the introduction of new "tools" by the leaders.

【 授权许可】

CC BY-NC-ND