Efficiency of Public Service in Pekangbaru City With E-Government

International Conference on Environment and Technology 2017

生态环境科学

Zamzami, Z.^1 ; Fajrizal, F.^1 ; Hasan, Mhd Arief^1

Universitas Lancang Kuning, Pekanbaru

28265, Indonesia^1

关键词: Birth certificate;    Central government;    E-Government applications;    E-governments;    Feature profiles;    Government;    Office of demographic affairs;    Service;   

Others  :  https://iopscience.iop.org/article/10.1088/1755-1315/97/1/012044/pdf
DOI  :  10.1088/1755-1315/97/1/012044

学科分类：环境科学（综合）

来源: IOP

【 摘 要 】

The use of technology in the field of computers today is increasing, along with the development of science and globalization of information that demands the creation of a state of computerization. E-Government is now the right solution for local and central government, it is because it can assist the government in managing government data and able to provide information to the community quickly, precisely and efficiently. The current service system at the Office of Population and Civil Registration of Pekanbaru City still uses a manual system that takes a long time and cost a lot. In this E-Government application will contain application feature profile information of the Office of Population and Civil Registration of Pekanbaru City, public service requirements, office address of Pekanbaru City Sub-district, community complaint, KK (Family Card), and birth certificate online. The general purpose of making E-Government application system is to provide a new alternative for the Office of Population and Civil Registration of Pekanbaru City in improving its public service system. And the specific purpose is to facilitate the delivery of information, the formation of the system of birth certificate and death online and realize the excellent service for the Office of Population and Civil Registration Pekanbaru and the public.