Experiences of using surveillance cameras as a monitoring solution at nursing homes: The eldercare personnel’s perspectives

BMC Health Services Research

Research

Maria Emilsson¹  Christina Karlsson²  Ann Svensson³ 

[1] Department of Health sciences, Section of Nursing Graduate Level, University West, SE-461 86, Trollhättan, Sweden;Department of Health sciences, Section of Nursing Undergraduate Level, University West, SE-461 86, Trollhättan, Sweden;School of Business, Economics and IT, Division of Informatics, University West, SE-461 86, Trollhättan, Sweden;

关键词: Surveillance camera;    Nursing home;    Eldercare personnel;    Privacy;    Older people;   

DOI  :  10.1186/s12913-023-09130-2

 received in 2022-08-02, accepted in 2023-01-31,  发布年份 2023

来源: Springer

【 摘 要 】

BackgroundAs the number of older people increases, so does the need for care. However, the workforce in eldercare cannot increase at the rate required to match the needs. Welfare technologies, such as surveillance cameras, can replace physical visits and be used at night to monitor older people in order to keep them safe, while not disturbing their sleep. The aim of the paper is to analyze obstacles and opportunities associated with implementation and use of surveillance cameras at nursing homes from the perspectives of the practitioners who use the technology, their working environment and the conditions of the older people with cognitive impairment who live in nursing homes.MethodsIndividual semi-structured interviews were conducted with the eldercare personnel at nursing homes to understand their experiences of implementation and use of surveillance cameras. The transcribed interviews were analyzed using qualitative content analysis. The consolidated criteria for reporting qualitative research (COREQ) was used as a guidance tool.ResultsThe results show that the eldercare personnel experienced lack of adequate information, education and support related to using surveillance cameras. Several benefits are highlighted, such as better working environment and that the residents were not unnecessarily disturbed at night. However, the results also show that it is important to clarify that surveillance cameras cannot replace the human presence.ConclusionsThe conclusions from this study are the importance of prerequisites for implementation, and that using surveillance cameras contributed to improvements in the working environment at night and created possibilities to maintain security and integrity for older people living in nursing homes.

【 授权许可】

CC BY   
© The Author(s) 2023