Impact of the COVID-19 pandemic on burnout and perceived workplace quality among addiction treatment providers

Addiction Science & Clinical Practice

Research

Erin Kasson¹  Raven Riordan¹  Andrea Fentem¹  Patricia Cavazos-Rehg¹  Christine Doroshenko¹  Xiao Li¹  Devin Banks²  Rachel P. Winograd³ 

[1] Department of Psychiatry, Washington University School of Medicine, Box 8134, 660 South Euclid Avenue, 63110, St. Louis, MO, USA;Department of Psychological Sciences, University of Missouri – St. Louis, One University Blvd. 325 Stadler Hall, 63121, St. Louis, MO, USA;Missouri Institute of Mental Health, University of Missouri St. Louis, 43 Benton Court, 63121, St. Louis, MO, USA;

关键词: COVID-19;    Burnout;    Stress;    Substance use;    Providers;   

DOI  :  10.1186/s13722-023-00361-6

 received in 2021-11-17, accepted in 2023-01-11,  发布年份 2023

来源: Springer

【 摘 要 】

BackgroundThis study examines the impact of the COVID-19 pandemic on work satisfaction, work-related stress, and perceived work quality among substance use treatment providers to better understand challenges faced among this group during the pandemic.MethodsParticipants of this study were 91 addiction treatment providers (e.g., therapists, physicians, community support specialists, administrative staff) recruited from various treatment facilities (e.g., inpatient and outpatient settings). Mixed method analyses were conducted to assess self-reported burnout, sources of work-related stress, and perceived work quality during the pandemic. Responses from providers reporting COVID-19 related decreases in work quality were compared to responses from providers who reported their quality of work had increased or remained the same.ResultsResults demonstrated half of providers (51%) reported their quality of work had decreased. This perceived decrease in quality of work was associated with higher levels of emotional exhaustion (M = 17.41 vs. M = 12.48, p = 0.002), workplace stress (M = 42.80 vs. M = 30.84, p = 0.001), as well as decreased enjoyment of work (83% vs. 51%, p = 0.001) and decreased personal accomplishment (M = 20.64 vs. M = 23.05 p = 0.001). Qualitative investigations further illustrated that increased hours, changes in work schedules, work-life balance challenges, difficulties with client communication, and increased client needs were contributing factors increasing stress/burnout and decreasing perceived work quality.ConclusionsAddiction treatment providers experience high levels of burnout and workplace stress. Additionally, many individuals perceived a decrease in their quality of work during the COVID-19 pandemic. Addiction treatment facility administration should address these challenges to support the well-being of clinical staff and the clients they serve both during and after the COVID-19 pandemic.

【 授权许可】

CC BY   
© The Author(s) 2023

【 图 表 】

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