Effective communication in the nurse-patient relationship in the light of Transcultural Interprofessional Practice model

Rev Rene

Josefa Fernanda Evangelista de Lacerda¹  Evanira Rodrigues Maia¹  Edilma Gomes Rocha Cavalcante¹  Paula Suene Pereira dos Santos¹  Dayanne Rakelly de Oliveira¹  Maria Corina Amaral Viana¹ 

[1] Universidade Regional do Cariri;

关键词: communication;    nurse-patient relations;    nursing;    nursing theory;    transcultural nursing.;   

DOI  :  10.15253/2175-6783.20212261443

来源: DOAJ

【 摘 要 】

Objective: to analyze the use of elements of effective nurse-patient communication in the light of the Transcultural Interprofessional Practice model. Methods: an integrative literature review was carried out in the CINAHL, LILACS, MEDLINE, SCOPUS, and Web of Science databases, without a time limit. Results: 12 studies were analyzed, most of them published in the English language, in 2017. Two categories were elaborated: effective verbal and non-verbal communication between nurses and patients. The elements of effective verbal communication were presented as speech and language; non-verbal ones presented as signals, distance, eye contact, time, touch, listening, empathy, and patience. Technology-assisted communication was part of both. Less frequently, the verbal communication process was hindered by language and non-verbal communication due to a lack of time availability. Conclusion: effective communication favors the establishment of trust, interaction, and the nurse-patient relationship.

【 授权许可】

Unknown