THE IMPACT OF QUALITY MANAGEMENT(QM) ON JOB SATISFACTION ACROSS KNOWLEDGE SHARING AS A MODERATING VARIABLE IN GREATER AMMAN GOVERNORATE

Cross-Cultural Management Journal

Moayyad AL-FAWAEER¹  Mousa KHAIREDDIN² 

[1] Collage of Business, Al - Zaytoonah University of Jordan, Jordan;Khawarizmi University Technical College, Jordan;

关键词: qm;    leadership;    employee empowerment;    continuous improvement;    job satisfaction;    knowledge sharing;   

DOI  :  

来源: DOAJ

【 摘 要 】

The study analyses the impact of quality management (QM) on Job Satisfaction in Greater Amman Governorate and verifies the role of Knowledge sharing as a moderating variable on this impact. A simple random sample of 242 middle managers was selected. A questionnaire was developed and distributed to participants; 207 valid questionnaires were retrieved, at a 85.53% response rate. The subsequent statistical analysis of the collected data used both SPSS and AMOS computer programmes. The study based on the data analysis revealed that QM has a marked impact on job satisfaction and that knowledge sharing plays a significant role as a moderator in this impact.

【 授权许可】

Unknown