Evaluation of algorithmic, textual and pictorial forms of representation of standard operating procedures for error reduction in complex systems

Heliyon

Christoph Krause¹  Anna Feldhütter²  Claudius Hammann³ 

[1] Corresponding author.;Technical University of Munich, Department of Aerospace and Geodesy, Institute of Flight System Dynamics, Bolzmannstreet 15, 85748 Garching, Germany;Technical University of Munich, Department of Mechanical Engineering, Institute of Nuclear Technology, Bolzmannstreet 15, 85748 Garching, Germany;

关键词: Safety engineering;    Aerospace engineering;    System engineering;    Standard operating procedures;    Work error;    Introduction form;   

DOI  :  

来源: DOAJ

【 摘 要 】

A new concept has been developed to compare different ways of presenting instructions for action for evaluation procedures. The representation forms algorithm (A), image (I) and text (T) are examined with regard to the number of top events, error frequencies, execution times and subjectively perceived workload. For this purpose, a study was carried out with n = 93 test persons in the research flight, in which the test persons had the task of landing a passenger aircraft using the autopilot with different representation forms. Possible work errors 14 with 11 different steps in the representation. Results of positive work-task landing plane: algorithm 58 % (1.7/14 errors σ = 1.5), text 62 % (1.5/14 errors σ = 1.1), image 93 % (0.8/14 errors σ = 1.1).

【 授权许可】

Unknown