Patients' Attitudes towards Clinical Interviews in Various Fields of Medical Specialties

Iranian Journal of Medical Sciences

关键词: Physician patient relationship;    patient satisfaction;    clinical interview;    medical specialties;   

DOI  :  

来源: DOAJ

【 摘 要 】

Background: Although the physician-patient relationship is ofspecial significance for a proper diagnosis, few studies have beendone to find out how successful these interactions are acrossvarious medical specialties. Common physician knowledgemeasured by a questionnaire tended to view fields such as psychiatrymore successful in achieving patient satisfaction thanother specialties. However, the validity of such assumptions hasrarely been assessed scientifically. The current study was designedto find out whether medical specialties with greater mental/emotional orientation, such as psychiatry, are more successfulin achieving patient satisfaction than specialties with a strongermanual orientation, such as surgery.Methods: A total of 27 physicians were randomly selectedfrom different medical orientations. They were requested to usetheir common-sense to rate the specialties under study dependingon whether they were more mentally oriented or manuallyinclined. They were also asked to indicate which groups of specialtiesare likely to be more successful in achieving patient satisfactionfrom clinical interactions. Another sample of 561 patientswas selected from nine different medical specialty clinicsbased on a quota sample method. Patients were asked to completea 15-item Communication Satisfaction Questionnaire followingtheir clinical interviews with their physicians.Results: The results obtained from the patients did not fully corroboratethe results of the physicians' questionnaire, which predictedgreatest patient satisfaction from psychiatrists. Our resultsshowed that pediatricians and gynecologists were more successfulin achieving patient satisfaction (P<0.001) than psychiatrists.Conclusion: Patients’ satisfaction with different medical specialtiesis different from physicians’ common-sense assumptions.Patients were more satisfied with pediatricians and gynecologistsrather than psychiatrists.

【 授权许可】

Unknown