期刊论文详细信息
African Journal of Hospitality, Tourism and Leisure
Service expectations and perceptions of guests at Ethiopian Hotels.
Orthodox Tefera1  Professor Krishna Govender2 
[1] Graduate School of Business and Leadership University of KwaZulu-Natal;School of Management, IT and Governance University of KwaZulu-Natal;
关键词: service equality;    hospitality;    leisure;    travel;    hotels;   
DOI  :  
来源: DOAJ
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