The Effectiveness of Online Platforms after the Pandemic: Will Face-to-Face Classes Affect Students’ Perception of Their Behavioural Intention (BIU) to Use Online Platforms?

Informatics

Khadija Alhumaid¹  Raghad Alfaisal²  Noha Alnazzawi³  Kevin Ayoubi⁴  Maryam Alnnaimi⁵  Rana Saeed Al-Maroof⁵  Iman A. Akour⁶  Sarah Thabit⁷  Ahmad Aburayya⁸  Said Salloum⁹  Nafla Mahdi AlAhbabi^1,10 

[1] College of Education, Zayed University, Abu Dhabi 19282, United Arab Emirates;Computing and Creative Industries, Faculty of Art, Universiti Pendidikan Sultan Idris, Tanjong Malim 35900, Malaysia;Department of Computer Science and Engineering, Yanbu University College, Yanbu 30436, Saudi Arabia;Department of English/General Studies, Khalifa Bin Zayed Air College, Al Ain 295, United Arab Emirates;English Language & Linguistics Department, Al Buraimi University College, Al Buraimi 512, Oman;Information Systems Department, University of Sharjah, Sharjah 26666, United Arab Emirates;Linguistic Department, School of Humanities, Universiti Sains Malaysia, Gelugor 11800, Malaysia;Quality & Corporate Development Office, Dubai Health Authority, Dubai 9115, United Arab Emirates;School of Science, Engineering, and Environment, University of Salford, Salford M5 4WT, UK;Training and Professional Department, Emirates Schools Establishment (ESE), Abu Dhabi 971, United Arab Emirates;

关键词: information richness;    information systems;    situation awareness;    technology acceptance model;    online platform;   

DOI  :  10.3390/informatics8040083

来源: DOAJ

【 摘 要 】

The purpose of this study is to investigate students’ intention to continue using online learning platforms during face-to-face traditional classes in a way that is parallel to their usage during online virtual classes (during the pandemic). This investigation of students’ intention is based on a conceptual model that uses newly used external factors in addition to the technology acceptance model (TAM) contrasts; hence, it takes into consideration users’ satisfaction, the external factor of information richness (IR) and the quality of the educational system and information disseminated. The participants were 768 university students who have experienced the teaching environments of both traditional face-to-face classes and online classes during the pandemic. A structural equation modelling (SEM) test was conducted to analyse the independent variables, including the users’ situation awareness (SA), perceived ease of use, perceived usefulness, satisfaction, IR, education system quality and information quality. An online questionnaire was used to explore students’ perceptions of their intention to use online platforms accessibly in a face-to-face learning environment. The results showed that (a) students prefer online platforms that have a higher level of content richness, to be able to implement the three dimensions of users’ situation awareness (perception, comprehension and projection); (b) there were significant effects of TAM constructs on students’ satisfaction and acceptance; (c) students are in favour of using a learning platform that is characterised by a high level of educational system quality and information quality and (d) students with a higher level of satisfaction have a more positive attitude in their willingness to use the online learning system.

【 授权许可】

Unknown