The Application of Continuous Quality Improvement Methods at Universities in the Opinion of Students and Lecturers of the University of Lodz

Folia Oeconomica Stetinensia

Zalewska Elżbieta¹ 

[1] University of Lodz, Faculty of Economics and Sociology, Department of Statistical Methods, Rewolucji 1905 r., 41, 90-214Lodz, Poland;

关键词: continuous quality improvement;    total quality management;    quality;    higher education;    cluster analysis;    c38;    i23;   

DOI  :  10.2478/foli-2021-0012

来源: DOAJ

【 摘 要 】

Research background: Total Quality Management – TQM consists in managing an organization in which the continuous striving for quality based on the Deming Cycle is an important assumption. Even though the ‘product’, in reference to higher education, is not the same as in reference to industry, higher education can be improved in terms of quality and the manner of conducting classes, and administrative work by applying the TQM methods.

【 授权许可】

Unknown