Increasing Compulsory Citizenship Behavior and Workload: Does Impression Management Matter?

Frontiers in Psychology

article

Fang Liu¹  Irene H. Chow²  Man Huang¹ 

[1] School of Management, Guangzhou University;Department of Management, Hang Seng University of Hong Kong

关键词: impression management;    ingratiation;    exemplification;    compulsory citizenship behavior;    workload;   

DOI  :  10.3389/fpsyg.2019.01726

学科分类：社会科学、人文和艺术（综合）

来源: Frontiers

【 摘 要 】

The present study focuses on the dark side of impression management (IM) and proposes that IM tactics (ingratiation, exemplification, and their interaction) positively affect workload through the mechanism of compulsory citizenship behavior (CCB). We tested our hypotheses with data from 298 employees in China. Results revealed that ingratiation, exemplification, and their interaction, were positively related to workload, and CCB played a mediating role in all these relationships. We discussed the theoretical and practical implications of this study.

【 授权许可】

CC BY