Characterizing Interactive Communications in Computer-Supported Collaborative Problem-Solving Tasks: A Conditional Transition Profile Approach

Frontiers in Psychology

article

Jiangang Hao¹  Robert J. Mislevy¹ 

[1] United States

关键词: collaborative problem solving;    communication;    transition matrix;    stochastic process;    assessment;   

DOI  :  10.3389/fpsyg.2019.01011

学科分类：社会科学、人文和艺术（综合）

来源: Frontiers

【 摘 要 】

Communication in a collaborative problem-solving activity plays a pivotal role in the success of the collaboration in both academia and the workplace. Computer-supported collaboration makes it possible to collect large-scale communication data to investigate the process at a finer granularity. In this paper, we introduce a conditional transition profile (CTP) to characterize aspects of each team member's communication. Based on the data from a large-scale empirical study, we found that participants in the same team tend to show similar CTP compared to participants from different teams. We also found that team members who showed more “negotiation” after the partner “shared” information tended to show more improvement after the collaboration while those who continued sharing ideas while their partners were negotiating tended to improve less.

【 授权许可】

CC BY