Nursing workload in the emergency department: a methodological proposal

Revista Latino-Americana de Enfermagem

Ana Cristina Rossetti¹  Raquel Rapone Gaidzinski²  Fernanda Maria Togeiro Fugulin² 

[1] ,Universidade de São Paulo Escola de Enfermagem ,Brazil

关键词: Workload;    Nursing Staff;    Hospital;    Personnel Management;    Carga de Trabalho;    Recursos Humanos de Enfermagem no Hospital;    Administração de Recursos Humanos em Hospitais;    Carga de Trabajo;    Personal de Enfermería en Hospital;    Administración de Personal en Hospitales;   

DOI  :  10.1590/S0104-11692013000700028

来源: SciELO

【 摘 要 】

OBJECTIVE: This study aimed to propose a methodology for identifying the nursing workload in the Emergency Department (ED). METHODS: this is methodological research, undertaken in a public general hospital in the municipality of São Paulo, Brazil, in the areas: triage, shock room, emergency room, suturing room, and medication/procedures for adult and pediatric patients rooms, using different strategies and instruments. Due to the characteristics of the data collection, distinct samples were obtained in each of the areas. RESULTS: The average daily workload, in hours, corresponded to: triage 48; shock room 30.9; emergency 170.6; observation of adult patients 293.6; observation of pediatric patients 108.7; medication/procedures in adult patients 175.5; medication/procedures in pediatric patients 60.4; and suturing 7.9. CONCLUSION: The instruments used for data collection were shown to be appropriate and made it possible to construct a methodological proposal for identification of workload of nursing professionals in E.D. in a general public hospital.

【 授权许可】

CC BY   
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