Satisfaction of diabetes patients under follow-up in a diabetes education program

Revista Latino-Americana de Enfermagem

Maria Lúcia Zanetti²  Liudmila Miyar Otero²  Marília Voltolini Biaggi²  Manoel Antônio Dos Santos¹  Denise Siqueira Péres¹  Fernanda Pontin De Mattos Guimarães¹ 

[1] ,University of São Paulo Ribeirão Preto College of Nursing ,Brazil

关键词: diabetes mellitus;    patient satisfaction;    health education;    diabetes mellitus;    satisfacción del paciente;    educación en salud;    diabetes mellitus;    satisfação do paciente;    educação em saúde;   

DOI  :  10.1590/S0104-11692007000400010

来源: SciELO

【 摘 要 】

This study aimed to describe the satisfaction of diabetes patients, using the information received and the care offered after the implementation of the health educational program called Staged Diabetes Management (SDM), in April 2005, at a University Research and Extension Center in Ribeirão Preto - SP. Patient satisfaction was assessed through a satisfaction questionnaire, applied to 54 diabetes patients who participated in the program during 12 months. The patients reported that the information received during the program attended their needs; of the 54 patients, 59.3% mentioned information related to nutrition; 33.3% mentioned medicines and 31.5% glucose control. Related to the assessment of care, 81.5% of the patients considered it excellent. We concluded that the patient satisfaction evaluation was a valuable feedback to evaluate the program implemented by the multiprofessional team.

【 授权许可】

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