Quality perception in research laboratories from Fiocruz after QMS implementation

Revista de Administração Pública

Ivanete Milagres Presot²  Rodrigo Pedro Pinto Soares²  Ana Paula Madureira¹  Kelly Alves Bicalho²  Celina Maria Modena² 

[1] ,Oswaldo Cruz Foundation (Fiocruz) René Rachou Research Center

关键词: Quality Management Systems;    quality perception;    biomedical research;    Sistema de Gestão da Qualidade;    percepção da qualidade;    pesquisa biomédica;    Sistema de Gestión de la Calidad;    percepción de calidad;    investigación biomédica;   

DOI  :  10.1590/S0034-76122014000100010

来源: SciELO

【 摘 要 】

Quality Management System has been implemented at the René Rachou Research Center since 2003. This study investigated its importance for collaborators (Cs) in laboratories. This was a quantitative and descriptive study performed in a group of 113 collaborators. It was based on the World Health Organization handbook: Quality Practices in Basic Biomedical Research. The questionnaires evaluated the parameters using the Likert scale. Biosafety, training and ethics were considered to be the most important parameters. Supervision and quality assurance, data recording, study plan, SOPs and file storage achieved intermediate evaluation. The lower frequency of responses was obtained for result report, result verification, personnel and publishing practices. Understanding the perception of the collaborators allows the development of improvement actions aiming the construction of a training program directing strategies for disseminating quality.

【 授权许可】

CC BY   
 All the contents of this journal, except where otherwise noted, is licensed under a Creative Commons Attribution License