Game�?�The Zu Zitter Game: A Course-Long Tool for Teaching Operations Management

INFORMS Transactions on Education

Christopher P. Wright¹ 

关键词: operations management;    games;    experiential learning;    production;    active learning;   

DOI  :  10.1287/ited.2015.0138

学科分类：社会科学、人文和艺术（综合）

来源: INFORMS

【 摘 要 】

The mix of quantitative and qualitative material covered in most introductory operations management (OM) courses proves particularly challenging for many business majors and MBA students as well as for their instructors. Additionally, students with less work experience may struggle to see how topics such as process design and layout, capacity planning, quality management and control, inventory management, process improvement, and lean principles are integrated in a “big picture�? way when applied in practice. In this paper, I describe the Zu Zitter Game, which places student teams in charge of all aspects of a production process and encourages them to actively integrate new material as the course progresses. It culminates in a fun, hands-on experiential learning “game day�? event that brings the concepts taught in the course together and illustrates how they must be managed cohesively. Students�? feedback has been very positive; in particular, they rate it very highly for improving their “big picture�? understanding of OM topics.

【 授权许可】

Unknown