Mobile banking as a new channel of information spreading and a means of making new services availabe: a test of the theory of decomposed planned behavior

Perspectivas em Ciência da Informação

Indicador Consultores¹  CEFET¹  Santos, Deborah Oliveira¹  Souza, Sarah Ituassú¹  Fundação Dom Cabral¹  UFMG¹  Veiga, Ricardo Teixeira¹ 

关键词: Mobile banking;    Theory of Decomposed Planned Behavior;    Attitude;    Security.;   

DOI  :  10.1590/S1413-99362011000400010

学科分类：农业科学（综合）

来源: Universidade Federal de Minas Gerais * Escola de Biblioteconomia

【 摘 要 】

The atitudinal antecedents of the intention of using mobile banking by bank customers were investigated, adopting the Theory of Decomposed Planned Behavior as theoretical framework. In the conclusive stage of the research, with 515 respondents, structural equation modeling was employed. The theoretical model had empirical support, but it needs improvements. About 74% of variation in the intention of using mobile banking was accounted by the model, in which the construct secutity was added.

【 授权许可】

Unknown