A Knowledge Management Perspective for Business Process Management System's (BPMS) Evaluation

Perspectivas em Ciência da Informação

Jamil, George Leal¹  Carvalho, Rodrigo Baroni de¹  Carvalho, Juliana Amaral Baroni¹  Oliveira, Alessandro Marcus Afonso de¹ 

关键词: Knowledge Management;    Process Management;    Business Process Management (BPM);    Business Process Management System (BPMS);    Workflow.;   

DOI  :  10.1590/S1413-99362010000100008

学科分类：农业科学（综合）

来源: Universidade Federal de Minas Gerais * Escola de Biblioteconomia

【 摘 要 】

The paper analyses how BPM systems can support Knowledge Management (KM) practices. The research model was built upon the interfaces between KM and Process Management and was also based on BPMI and WfMC models. It was concluded, for the studied case, that a BPM system, although limited for helping socialization, has features that totally support externalization. combination and internalization of knowledge about business processes.

【 授权许可】

Unknown