The use of information sources by business consultants: a study on a consulting market in Belo Horizonte

Perspectivas em Ciência da Informação

Universidade Federal de Minas Gerais¹  Pereira, Frederico Cesar Mafra¹  Centro Universitário de Belo Horizonte Universidade Federal de Minas Gerais¹  Barbosa, Ricardo Rodrigues¹ 

关键词: Information sources;    Information seeking behavior;    Information use behavior;    Small and medium size companies;    Business Consultants.;   

DOI  :  10.1590/S1413-99362008000100007

学科分类：农业科学（综合）

来源: Universidade Federal de Minas Gerais * Escola de Biblioteconomia

【 摘 要 】

Thirty sources used by business consultants were identified and categorized according to the origin (internal/external), proximity (personal/non-personal) and media (electronic/non-electronic). The behavior of the consultants for seeking information was identified, with emphasis on the frequency, perceived relevance and reliability. Electronic sources are more frequently accessed: personal sources are more relevant and reliable. The behavior of the consultants as for information use was identified: to make sense of the changes of the external environmental, to build knowledge or support decision-making. This last aspect was considered the main objective of information search for the consultants.

【 授权许可】

Unknown