Streamline triage and manage user expectations: lessons from a qualitative study of GP out-of-hours services

British Journal of General Practice

Sue Bale¹  Helen Snooks¹  Lori A Button¹  Chris Shaw¹  Paul Kinnersley¹  Kerry Hood¹  Adrian Edwards¹  Jennifer N Egbunike¹  Sue Bowden¹  Alison Porter¹ 

[1] Department of Primary Care and Public Health, School of Medicine, Cardiff University, Cardiff

关键词: out-of-hours medical care;    family medicine;    qualitative evaluation;   

DOI  :  10.3399/bjgp10X483490

学科分类：卫生学

来源: Royal College of General Practitioners

【 摘 要 】

Several models of GP out-of-hours provision exist in the UK but there is little detail about their effectiveness to meet users' needs and expectations.

【 授权许可】

Unknown