Users' reports and evaluations of out-of-hours health care and the UK national quality requirements: a cross sectional study

British Journal of General Practice

Peter Bower¹  John Campbell¹  Andy Dickens¹  Michael Greco¹  Martin Roland¹  Suzanne Richards¹ 

[1] Primary Care Research Group, Peninsula Medical School, Exeter

关键词: out-of-hours medical care;    primary care;    quality of health care;    questionnaire;    satisfaction;    standards;    unscheduled care;   

DOI  :  10.3399/bjgp09X394815

学科分类：卫生学

来源: Royal College of General Practitioners

【 摘 要 】

National standards for delivery of out-of-hours services have been refined. Health service users' preferences, reports, and evaluations of care are of importance in a service that aims to be responsive to their needs.

【 授权许可】

Unknown