Factors associated with enablement in general practice: cross-sectional study using routinely-collected data

British Journal of General Practice

Peter Bower¹  Nicola Mead¹  Martin Roland¹ 

[1] National Primary Care Research and Development Centre, University of Manchester, Manchester

关键词: enabling factors;    general practice;    methodology;    patient satisfaction;    quality of health care;    survey;   

DOI  :  10.3399/bjgp08X280218

学科分类：卫生学

来源: Royal College of General Practitioners

【 摘 要 】

Quality-improvement activities are most often focused on clinical quality indicators. However, patient evaluations are important additional indicators of the quality of general practice consultations, including measures of satisfaction or enablement (that is, the extent to which the consultation enhances the patient's feelings of confidence and ability to cope). There is limited evidence concerning factors associated with enablement in UK general practice.

【 授权许可】

Unknown