Disaster Risk Communication in Culturally and Linguistically Diverse Communities: The Role of Technology

Proceedings

Moore, Alison¹  Clarke, Rodney J.²  Rho, Juan Castilla³  Ogie, Robert⁴ 

[1] Author to whom correspondence should be addressed.;School of Humanities and Social Inquiry, University of Wollongong, Wollongong NSW 2522, Australia;School of Management, Operations and Marketing, University of Wollongong, Wollongong NSW 2522, Australia;Smart Infrastructure Facility, University of Wollongong, Wollongong NSW 2522, Australia

关键词: disaster;    CALD;    culture;    language;    communication;    technology;    ethnic minority;    message;    warn;    linguistically diverse;   

DOI  :  10.3390/proceedings2191256

学科分类：社会科学、人文和艺术（综合）

来源: mdpi

【 摘 要 】

Migrants, ethnic minorities and people from culturally and linguistically diverse (CALD) communities are often more vulnerable to natural disasters due to cultural barriers and limited proficiency in the dominant language, which sometimes undermine their ability to access, interpret and respond to warnings. Technology can assist in engendering culturally and linguistically appropriate communication with CALD communities if key challenges are identified. This study contributes by reviewing relevant literature with the aim of ascertaining the most pressing challenges requiring technological interventions. Three broad issues (i.e., trust, message tailoring, and message translation) are identified and discussed, and potential solutions for addressing these issues are recommended.

【 授权许可】

CC BY