Age, emotion regulation strategies, burnout, and engagement in the service sector: Advantages of older workers

Revista de Psicologia del Trabajo y de las Organizaciones

Zapf, Dieter¹  Holdsworth, Lynn³  Machowski, Sabine^{4  5}  Johnson, Sheena J.⁶  Kern, Marcel⁷ 

[1] Frankfurt,Germany;M15 6PB;UK,University of Manchester,Alliance Manchester Business School,Goethe-University,

关键词: Emotional labour;    Emotion regulation;    Burnout;    Engagement;    Older workers;   

DOI  :  10.1016/j.rpto.2017.09.001

学科分类：心理学（综合）

来源: Colegio Oficial de Psicologos

【 摘 要 】

The population of industrialised countries is changing with an increasingly ageing workforce. Along with changes in pension and retirement eligibility, this influences the age composition of the workforce, which means good knowledge of how age

【 授权许可】

Others