Outsourcing in Healthcare through Process Modularization – A Lean Perspective:

International Journal of Engineering Business Management

Cristina MachadoGuimarães¹ 

关键词: Process Orientation;    Process Modularization;    Lean Thinking;    Agility;    Outsourcing;    Healthcare Services;   

DOI  :  10.5772/51886

学科分类：工程和技术（综合）

来源: Sage Journals

【 摘 要 】

Looking for efficiency, quality and profitability gains, healthcare organizations are adopting outsourcing solutions in the attempt of “doing more with less”. Seeking for cost reduction, risk mitigation, adapting to quick changes without compromising internal resources, these organizations also take big risks in control and flexibility variables. In order to understand how healthcare organizations find the best value equation combining internal and external resources in a modular service conception, a case study on a start-up Long-term Care unit with innovative format, great levels of customization and following an outsourcing strategy, was carried out.

【 授权许可】

CC BY